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Privacy Policy

Effective Date: [Insert Date] Last Updated: [Insert Date]

1. Introduction

Omega Logic (“Omega Logic,” “we,” “us,” or “our”) respects your privacy and is committed to protecting Personal Data. This Privacy Policy describes how we collect, use, disclose, and safeguard information in connection with our websites, platforms, applications, APIs, AI agents, digital twin systems, and enterprise-scale AI ecosystems (collectively, the “Services”).

Omega Logic provides fully customizable artificial intelligence solutions ranging from personal digital twins to large-scale enterprise AI ecosystems across all use cases and deployment models.


2. Applicability and Relationship to Enterprise Contracts

This Privacy Policy applies to:

  • Individual users
  • Business and enterprise customers
  • Authorized end users of customer deployments
  • Developers, partners, and administrators

Enterprise Customers

If you are using the Services under a Master Services Agreement (MSA), Enterprise Agreement, or Data Processing Addendum (DPA), then:

  • The applicable contract governs data ownership, control, and processing
  • This Privacy Policy applies only to the extent it does not conflict with those agreements
  • Contractual terms take precedence in the event of any inconsistency

Omega Logic acts as:

  • A Data Processor / Service Provider for enterprise customers
  • A Data Controller only for limited operational and account-related data

3. Information We Collect

3.1 Information Provided Directly

We may collect information such as:

  • Contact details (name, email, phone)
  • Account credentials and authentication data
  • Billing, payment, and invoicing information
  • Organization, role, and administrative details
  • Support communications and feedback
  • AI configuration data explicitly provided by customers

3.2 Automatically Collected Information

We may collect:

  • IP address and device identifiers
  • Browser and system metadata
  • Usage logs and telemetry
  • Performance, diagnostics, and error data
  • Cookies and similar technologies

3.3 Customer and End-User Data (Enterprise Context)

For enterprise deployments, Omega Logic may process data supplied by or on behalf of customers, including:

  • End-user inputs to AI agents
  • Operational, transactional, or contextual data
  • Content processed by AI systems

Omega Logic does not own Customer Data.
Customer Data is processed strictly in accordance with customer instructions and contractual obligations.


4. How We Use Information

We use information to:

  • Provide, operate, and support the Services
  • Deploy and manage AI agents and digital twins
  • Maintain system security and reliability
  • Perform analytics and diagnostics
  • Fulfill contractual obligations
  • Process payments and manage accounts
  • Comply with legal and regulatory requirements

Enterprise Limitation

For enterprise customers, Omega Logic:

  • Uses Customer Data only for contracted business purposes
  • Does not sell, share, or use Customer Data for advertising
  • Does not train generalized AI models on Customer Data without explicit agreement

5. Legal Bases for Processing (GDPR)

For individuals in the EEA, UK, or Switzerland, processing is based on:

  • Performance of a contract
  • Legitimate interests (e.g., security, service improvement)
  • Legal obligations
  • Consent, where required

Enterprise customers are responsible for establishing lawful bases for end-user data they provide.


6. Data Sharing and Disclosure

We may share information:

  • With authorized Sub-processors under contractual safeguards
  • With enterprise customers and administrators
  • To comply with legal obligations or lawful requests
  • In connection with mergers, acquisitions, or restructuring

All Sub-processors are bound by data protection agreements consistent with Applicable Data Protection Laws.


7. Data Retention

We retain Personal Data only as long as necessary to:

  • Fulfill contractual and operational purposes
  • Meet legal and regulatory requirements

Enterprise customers control:

  • Retention periods
  • Deletion and export requests
  • Data lifecycle policies (subject to law)

8. Data Security

Omega Logic employs industry-standard safeguards, including:

  • Encryption at rest and in transit
  • Role-based access controls
  • Environment isolation
  • Audit logging and monitoring
  • Incident detection and response

Security measures may be further defined in enterprise agreements or security addenda.


9. Data Subject and Consumer Rights

Depending on jurisdiction, individuals may have rights to:

  • Access, correct, or delete Personal Data
  • Restrict or object to processing
  • Data portability
  • Withdraw consent

Enterprise Context

For Customer Data:

  • Omega Logic assists customers in responding to requests
  • Requests are fulfilled per contractual instructions
  • Omega Logic does not independently determine responses unless legally required

10. Cookies and Tracking

Cookies and similar technologies are used for:

  • Core functionality
  • Security
  • Performance analytics

Enterprise customers may configure or restrict tracking based on deployment model.


11. Children’s Privacy

The Services are not intended for children under:

  • 13 (U.S.)
  • 16 (EEA)

Omega Logic does not knowingly collect children’s Personal Data.


12. International Data Transfers

Data may be processed globally. Safeguards include:

  • Standard Contractual Clauses (SCCs)
  • UK Addendum where applicable
  • Other lawful transfer mechanisms

Enterprise customers may specify data residency or localization requirements by contract.


13. AI Systems, Governance, and Responsibility

Omega Logic provides configurable AI systems. Customers control:

  • Data inputs
  • Use cases
  • Deployment environments
  • Output usage

Customers are responsible for:

  • Legal and ethical use of AI outputs
  • Compliance with industry-specific regulations
  • Human oversight where required

14. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated as required by law or contract.


15. Contact Information

If you have any questions or concerns about this privacy policy, please Contact Us